Requesting Access to Employee Emails
The HR Department must pre-authorize any request to access an employee's inbox, emails, voicemails, and/or instant messages (IMs) for any reason. Any request for access must be submitted through SERV for review. In your SERV ticket, please include the following:
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Name of employee |
If the request involves multiple employees, please send an individual request for each employee. |
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Access Start |
This is the date when access to this employee’s inbox, emails, voicemails, and/or IM is requested to start. |
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Access End |
This is the date when access to this employee’s inbox, emails, voicemails, and/or IM is requested to end and will be shut off by IT. If this date is unknown, it will be the responsibility of the manager to follow up with IT as soon as this date becomes known. |
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Reason for requesting access |
Please be as detailed as possible in your explanation for needing access to your employee’s inbox/email/voicemail/IMs. |
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Type of access requested |
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Once your SERV ticket is received by HR, it will be reviewed and you will be notified via SERV whether or not the request is approved. If approved, the manager can then create a PC Track It and submit to IT with the approval email from SERV attached. Please do not send these types of request to IT without HR approval.
